The Key to Managing Millennials? Understanding

Recently, I have been engaged in several conversations about millennials – millennials in the workplace and how to effectively recruit, retain, and manage them. A lot of concern, frustration, and even resentment and condemnation was interwoven into these conversations. I try to resist using generalizations and labels as a way to prevent myself from developing … Read more

Recognizing 5 Expensive People Problems

“Business is easy. It only gets messy and difficult when you add people to the mix.” That thought has come to me many times over the years. And I have expressed it out loud, half jokingly, many times, over the years. But from time to time we observe or experience teams and organizations that spend … Read more

Being Mindful of This 5-Step Process Can Improve Your Change Management

“How can they not see how good my idea is? How can they not act on it?!” How many times do we have a great idea or plan, only to not be able to get approval, agreement, or commitment to do it? Maybe it’s a prospect seemingly sold but not buying, or a boss that … Read more

Improved Problem Solving: 5 Why’s & 5 How’s

We all spend much of our business, and personal time for that matter, resolving conflicts and solving problems. Perhaps the single most influential factor determining our success or failure is whether or not we determine the actual cause – the specific variable that has created the conflict or problem; or the actual solution – the … Read more

Quick & Simple Improvement

Many times “the right things to do” and “the right ways to do them” require substantial investment of time, effort, attention, and learning to execute. But it’s not always like that. Here are some quick, simple-to-execute processes that can drive improvement. I recommend making them part of your standard management procedure. Opportunities Identify 3 Unrealized … Read more

It’s Not What We Know, It’s What We Do! A Practical Process for Taking Meaningful Action

I am inspired by others, as I most often am, to address a common issue that plagues many business owners and their teams. My inspiration was initiated by one, “The Knowing-Doing Gap,” a book written by Jeffrey Pfeffer and Robert Sutton, two then Stanford University educators and published by Harvard Business School ©2000, about why leaders … Read more

10 Questions to Ignite Your Performance Management

Effective performance management is critical to any organization and it’s success. Before we “jump in,’ let’s be clear about what “performance management” is. Every “result” is the output of an “activity” or “activities.” These “activities” may be a sequenced set, or process. But it is still simple “input – output.” This relationship between key activities … Read more

4 Steps to Unleash the Power of Your People

We all hear it and maybe even say it. “Our people are our most valuable asset.” It’s cliché and true. But many who know it or say it do not realize, or maximize that value. The statistics reveal a huge problem, and opportunity. A 2015 Gallup Poll indicates only 32.9% of the US workforce are … Read more

Do Your Employees Have the Right “Entrepreneurial Stuff?” Be Sure They Do.

As entrepreneurs, it’s critically important that we have entrepreneurial aptitude. But as we build an organization, we must make sure our first hires do too. The highest priority is their common understanding and commitment to the mission, vision, and values. But beyond that, there are other key characteristics of the ideal “entrepreneurial” employee. Here’s a  … Read more

How Do You Like Your Employees – Satisfied or Engaged?

“Satisfied” or “engaged” employees? For most, it is intuitive and common to strive for “satisfied.” But it seems “satisfied” is “style” but not substance. What we want to strive for is “engaged” employees. To gain insight into the difference and how to achieve that difference: linkedin.com/employee-satisfaction-doesn-t-matter?

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