How does rate of pay affect employees? You might be surprised, and disturbed.

I encourage you to read the article below about an experiment involving how employees productivity was impacted by their perception of their rate of pay. On the “encouraging” side of the ledger, when employees perceived fairness and even generosity in their rate of pay, their productivity provided an excellent return on the investment of the … Read more

The Key to Managing Millennials? Understanding

Recently, I have been engaged in several conversations about millennials – millennials in the workplace and how to effectively recruit, retain, and manage them. A lot of concern, frustration, and even resentment and condemnation was interwoven into these conversations. I try to resist using generalizations and labels as a way to prevent myself from developing … Read more

Being Mindful of This 5-Step Process Can Improve Your Change Management

“How can they not see how good my idea is? How can they not act on it?!” How many times do we have a great idea or plan, only to not be able to get approval, agreement, or commitment to do it? Maybe it’s a prospect seemingly sold but not buying, or a boss that … Read more

What You Don’t Know Can Hurt You: 4 Actions To Develop Stakeholder Loyalty

Most professional and creative service firm leaders surveyed, often over 90% of them, indicated they think they provide great value to their customers, and that they customers are very loyal to them. Surveys of those same clients indicate, often up to 80% of them, marginal satisfaction and openness to switching firms. Most professional and creative … Read more

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