For almost every service agency, profitability is the financial result most crucial to survival, and ideally, sustainable, managed success. It fuels cash flow, and is a primary factor in determining valuation. So it stands to reason that measuring and managing profitability would be critically important too, right? But how many of us really measure and … Read moreYou Can’t Manage What You Don’t Measure
So often it is said, or heard, “what we need are really smart people,” or “we have really smart people,” or from the less modest, “I am really smart.” If you ask 10 people to define “smart,” my guess is you would get 10 different definitions. Aside from the lack of a consistent, clear, concise, … Read more“Smart” Is Overrated. Emotional Intelligence May Be What Really Matters.”
This video from a renowned thought leader and author is a great primer for novices, and refresher for experienced entrepreneurs.
A Disturbing Trend in Business Communication Over the past couple of decades, the global economy has become more knowledge and service-based. It’s led to a proliferation in the number of professional service firms, specifically, consultancies, and more specifically, marketing firms, including but not limited to branding, design, advertising, digital, interactive, web, social media, and countless … Read more“What We’ve Got Here Is Failure to Communicate!”
Effective performance management is critical to any organization and it’s success. But for small businesses, it’s often short-sheeted or overlooked altogether, replaced by crises-management and “making it up as you go.” But effective performance management requires a strategy, a plan, and the ability to envision and manage from the whole to the details, and vice … Read moreImprove Your Performance Management – 10 Questions to Get You Going
“The right things” are much more important than “the right way.” (Don’t get me wrong – the right way is very important too – but dependent on “the right things.”) “Right things” are those tasks and activities developed to most effectively and efficiently achieve your strategic goal. How much time and how often do you … Read moreAre You Doing “The Right Things?” Let’s Find Out
Professional service firms, including creative services such as marketing and design agencies, have their own distinct qualities and characteristics, their own unique business DNA. Developing an effective strategy and position for your professional or creative service firm is a critical first step that underlies successful planning and execution. There’s a ton of material on this … Read moreUnderstanding the Uniqueness of Professional Services Strategy & Positioning
Most successful businesses are built on effective strategy and the ability to communicate that strategy to stakeholders to get their understanding, commitment and contribution to your success. Most companies don’t have an effective strategy, or can’t communicate it if they do. This is the best content I’ve come across for effective strategy and strategy statement … Read moreDoes Your Business Have A Strategy? Do the People Who Need to Know It Know It?
A meeting is a gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires meetings. True, and not true. By definition, yes. And necessary, yes. But most of us know the reality of meetings. They are often wandering … Read moreManaging More Meaningful Meetings
You just don’t have the time. It’s easier and quicker for you to do it rather than taking the time to delegate it to someone else to do. You can do it in 15 minutes – but it will surely take longer to properly hand-off and oversee someone else to do it. It’s a perspective … Read moreEffective Delegation Delivers Desired Results