Assess For Success: 6 Ways To Evaluate & Improve Your Business – Part 1

For every business owner, it is very beneficial to know the current value of their business, and the factors that determine that value. That requires doing valuations on a regular basis. What about the non-financial aspects of our business? Do we know the current worth and condition? We may think so, but there are several … Read more

Top 5 Value Drivers & Value Killers of a Business

Top 5 Value Drivers and Value Killers of a Business A few years ago I went to a professional group meeting. The topic was “value drivers” and “value killers” of small companies. There was a very qualified panel of experts (I don’t remember who they were at this point – sorry about that panel members), … Read more

Design Business Success Starting at the Top

Once upon a time, there were two owner-manager partners of a small professional services firm. Like a lot of small businesses, they started successfully, but struggled with consistency over the years, fending off near-death cash crunches on an all too regular basis. After surviving yet another near death experience, they decided they wanted to re-design … Read more

It’s Not What We Know, It’s What We Do! A Practical Process for Taking Meaningful Action

I am inspired by others, as I most often am, to address a common issue that plagues many business owners and their teams. My inspiration was initiated by one, “The Knowing-Doing Gap,” a book written by Jeffrey Pfeffer and Robert Sutton, two then Stanford University educators and published by Harvard Business School ©2000, about why leaders … Read more

How Do I Keep Doing “The Right Things” As My Business Grows

“The right things” probably don’t change much as your business evolves and grows. But “the right way to do them” often does. More often than not, we don’t lack “knowing” but we do suffer from “not doing.” So how can we lead and manage (two discrete functions) and sustain success and continuous improvement. Here is … Read more

I Will Be Presenting at the Business Fundamentals Bootcamp 4/29/16 at Bentley College in Waltham, MA!

I will be presenting at the Business Fundamentals Bootcamp, Friday, April 29, 2016, at Bentley College in Waltham, MA! This event’s theme is “Taking your Business to the Next Level.”  I plan to work with business owners and leaders to discover the dramatic positive impact effective delegation can have on their individual and their team’s productivity and … Read more

10 Questions to Ignite Your Performance Management

Effective performance management is critical to any organization and it’s success. Before we “jump in,’ let’s be clear about what “performance management” is. Every “result” is the output of an “activity” or “activities.” These “activities” may be a sequenced set, or process. But it is still simple “input – output.” This relationship between key activities … Read more

What You Don’t Know Can Hurt You: 4 Actions To Develop Stakeholder Loyalty

Most professional and creative service firm leaders surveyed, often over 90% of them, indicated they think they provide great value to their customers, and that they customers are very loyal to them. Surveys of those same clients indicate, often up to 80% of them, marginal satisfaction and openness to switching firms. Most professional and creative … Read more

4 Steps to Unleash the Power of Your People

We all hear it and maybe even say it. “Our people are our most valuable asset.” It’s cliché and true. But many who know it or say it do not realize, or maximize that value. The statistics reveal a huge problem, and opportunity. A 2015 Gallup Poll indicates only 32.9% of the US workforce are … Read more

Make Accurate Project Estimating a Best Practice

My last post was about mastering project profitability. This post is a complimentary follow-up, featuring a HubSpot blog that details project planning and pricing best practices that, as lame Seinfeld stand-up comic Kenny Banya would say, is “gold, gold.” I encourage any professional or creative service business to adopt and customize this rigorous, thorough process … Read more

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