I will be presenting at the Business Fundamentals Bootcamp, Friday, April 29, 2016, at Bentley College in Waltham, MA! This event’s theme is “Taking your Business to the Next Level.” I plan to work with business owners and leaders to discover the dramatic positive impact effective delegation can have on their individual and their team’s productivity and … Read moreI Will Be Presenting at the Business Fundamentals Bootcamp 4/29/16 at Bentley College in Waltham, MA!
Effective performance management is critical to any organization and it’s success. Before we “jump in,’ let’s be clear about what “performance management” is. Every “result” is the output of an “activity” or “activities.” These “activities” may be a sequenced set, or process. But it is still simple “input – output.” This relationship between key activities … Read more10 Questions to Ignite Your Performance Management
Most professional and creative service firm leaders surveyed, often over 90% of them, indicated they think they provide great value to their customers, and that they customers are very loyal to them. Surveys of those same clients indicate, often up to 80% of them, marginal satisfaction and openness to switching firms. Most professional and creative … Read moreWhat You Don’t Know Can Hurt You: 4 Actions To Develop Stakeholder Loyalty
The most common issue I hear about when talking with professional and creative service business owners is profitability. I cannot recall one owner not wanting or needing to increase profitability. And it is understandable, because for professional and creative service businesses monetizing knowledge and creativity, it is the single most important financial result that determines … Read more3 Steps to Mastering Project Profitability
If we were asked about the quality of our individual and group management, we would likely answer positively. The conclusion might be, “whatever our problems our shortcomings are, it’s not our management.” If it were, that would be self-condemning, and who wants to do that. We are confident of our knowledge and how we apply … Read moreIs Your Management Making You Your Best, or Holding You Back?
Effective performance management is critical to any organization and it’s success. But for small businesses, it’s often short-sheeted or overlooked altogether, replaced by crises-management and “making it up as you go.” But effective performance management requires a strategy, a plan, and the ability to envision and manage from the whole to the details, and vice … Read moreImprove Your Performance Management – 10 Questions to Get You Going
“The right things” are much more important than “the right way.” (Don’t get me wrong – the right way is very important too – but dependent on “the right things.”) “Right things” are those tasks and activities developed to most effectively and efficiently achieve your strategic goal. How much time and how often do you … Read moreAre You Doing “The Right Things?” Let’s Find Out
A meeting is a gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires meetings. True, and not true. By definition, yes. And necessary, yes. But most of us know the reality of meetings. They are often wandering … Read moreManaging More Meaningful Meetings
You just don’t have the time. It’s easier and quicker for you to do it rather than taking the time to delegate it to someone else to do. You can do it in 15 minutes – but it will surely take longer to properly hand-off and oversee someone else to do it. It’s a perspective … Read moreEffective Delegation Delivers Desired Results
Despite “time” being our most valuable asset, the truth is, no one buys “time.” No one sells “time.” In business, and in life, people benefit from, value, and pay for performance, for contribution, for results. For knowledge-based offers, we use time to quantify the application of our human resource – our capability, expertise, talent, passion, … Read moreManaging & Maximizing Return on Your Most Precious Asset