Better performance. Better results.
Through my experience I have developed a strong preference to communicate in-person rather by email or text, or even phone. Does that reflect my advancing years – that I am “old school”? I am confident it’s not. Not long ago I went to a presentation that revealed that 90% of what we communicate is lost … Read moreFace-to-Face and In-Person Still Work Best
We all spend much of our business, and personal time for that matter, resolving conflicts and solving problems. Perhaps the single most influential factor determining our success or failure is whether or not we determine the actual cause – the specific variable that has created the conflict or problem; or the actual solution – the … Read moreImproved Problem Solving: 5 Why’s & 5 How’s
I will be presenting “Sharpening Your Marketing Focus: 2 Steps to Effective Lead & Customer Segmentation” at the Business Fundamentals Bootcamp, November 18, 2016, at the Andover Country Club in Andover, MA! This event’s theme is “How will the election results impact the small business community?.” These events have been held for many years and … Read morePresenting at Upcoming Supporting Strategies Business Fundamentals Bootcamp
Many times “the right things to do” and “the right ways to do them” require substantial investment of time, effort, attention, and learning to execute. But it’s not always like that. Here are some quick, simple-to-execute processes that can drive improvement. I recommend making them part of your standard management procedure. Opportunities Identify 3 Unrealized … Read moreQuick & Simple Improvement
As a compliment to my last post, Assess for Success – 6 Ways to Evaluate And Improve Your Business: Part 4 Customer Segmentation, below is a link to a HubSpot post “How to Create an Ideal Client Profile.” It is written with ad agencies in mind, but can be adopted for and adapted to any professional … Read moreIdeal Clients – More On How to Create an “Ideal” Client Profile
This is the 4th installment of Assess for Success: Part 4 – Customer Segmentation. This process follows SWOT Analysis; Feature, Benefit, & Value Mapping; and Competitive Analysis. All of these processes, as well as those yet to come are designed to help owners and their teams identify and update outdated or mistaken beliefs and assumptions … Read more6 Ways To Evaluate & Improve Your Business: Part 4 – Customer Segmentation
In the first installment of Assess for Success, we reviewed Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis. In this second installment, we’re going to review assessing value creation and delivery. (Image courtesy of www.orbussoftware.com/blog) Specifically, we are going to create a Feature-Benefit-Value Mapping process to enable you and your employees to determine and understand the … Read moreAssess For Success: 6 Ways To Evaluate & Improve Your Business – Part 2: Feature-Benefit-Value Mapping
For every business owner, it is very beneficial to know the current value of their business, and the factors that determine that value. That requires doing valuations on a regular basis. What about the non-financial aspects of our business? Do we know the current worth and condition? We may think so, but there are several … Read moreAssess For Success: 6 Ways To Evaluate & Improve Your Business – Part 1
Top 5 Value Drivers and Value Killers of a Business A few years ago I went to a professional group meeting. The topic was “value drivers” and “value killers” of small companies. There was a very qualified panel of experts (I don’t remember who they were at this point – sorry about that panel members), … Read moreTop 5 Value Drivers & Value Killers of a Business
I had the privilege of presenting at the Supporting Strategies Business Fundamentals Bootcamp this past Friday, June 10, 2016. I appreciated the opportunity to present, and am very grateful for all those who attended the event, to those that attended my presentation, and to those that introduced themselves after and offered feedback. I was excited … Read moreThank You To All Who Attended My 6/10/2016 Business Fundamentals Bootcamp Presentation